The Secret Brow Club Ltd is a customer focussed company where your satisfaction is at the forefront.
We pride ourselves on offering a high end training experience and If for any reason you are unsatisfied or wish to make a complaint following any of our course options, Please do so immediately in writing to hello@thesecretbrowclub.com so that we can offer support.
Your feedback is always welcomed following any training experience you have with us.

Once your course is purchased we are unable to alter or change your course dates or its content at any time, So please ensure you are happy with your selections before proceeding and making payments.
All courses once purchased are NON-refundable under any circumstances.
The Secret Brow Club Ltd reserves the right to reschedule or cancel a course in exceptional circumstances and we will notify the student at our earliest convenience should this be the case.
Refunds will not be given for rescheduled courses, however, a full refund will be refunded for any cancelled courses. Where a course is rescheduled you will need to notify us within 72 hours if you can not attend on the new date, then we will issue you with a credit note which will be valid for 12 months.

All payments are to be paid in full to The Secret Brow Club Ltd to book and secure a space on any of our courses, and no course dates will go ahead without the full payment being made. If paying by deposit schemes, you will forfeit any deposits paid should you not complete the course payment in full by the required timescales set out to you at the booking stage.

All courses are NON refundable. In exceptional circumstances we will offer credit notes for the value of the course. However this will be at our own discretion only.

It is advisable that all students read all of The Secret Brow Club Ltd course details or discuss course suitability with the instructor before booking and attending any of our courses . The final decision on whether or not the course is suitable shall remain with the customer.

Your use of the content provided on the website at www.thesecretbrowclub.com/ www.virtualacademy.thesecretbrowclub.com (the “Website”)
is subject to the terms of this Copyright Statement.
This website is owned by The Secret Brow Club Limited (“The Secret Brow Club”), which carries on business in the United Kingdom under the
The Secret Brow Club name.
The copyright in the content provided on this including all of the graphics, code, text products, software, audio, and design
(“The Secret Brow Club Materials”) is owned by The Secret Brow Club except where otherwise indicated.
Copyright in any course notes, materials and teaching aids (“Course Materials”) which will be made available to you if you enrol on a The Secret  Brow Club course or masterclass online or with a The Secret Brow Club provider belongs to the relevant The Secret Brow Club provider or its licensors.
The use of all Course Materials is subject to the Terms of Use - Training Materials.  The Terms of Use can be accessed on the following page.
The “The Secret Brow Club” marks and the “The Secret Brow Club” domain name (together the “The Secret Brow Club Marks”) are the property of The Secret Brow Club. You agree not to copy, reproduce, upload, post, display or use in any way the The Secret Brow Club Marks without the prior written permission of The Secret Brow Club.
When purchasing Online Course Materials you are granted a limited personal non-exclusive licence to use the Course Materials for 90 days and also download to refer back to when required following the expiry of 90 days.
As such, you may make copies of this Website as necessary incidental acts during your viewing of it, and you may print for your personal use so much of this Website as is reasonable for private purposes.
Save as expressly set out in this Copyright Notice, you may not modify, copy, reproduce, re-publish, upload, post, transmit or distribute in any way any of the Course Materials. Any use of the Course Materials not expressly permitted in this Copyright Notice is strictly prohibited and will constitute an infringement of the copyright and other intellectual property rights of The Secret Brow Club, or in the case of material licensed to The Secret Brow Club the owner of such materials.
You agree not to delete, change or modify in any way this Copyright Notice on this Website.
The Secret Brow Club Ltd registered in England no; 11980345
Registered office: The Secret Brow Club, 32 Jardine Crescent, Coventry, CV4 9YJ.

The Secret Brow Club Ltd, including all of The Secret Brow Club Ltd Educators accept no liability for loss or damages to students, equipment or to any of the customers clientele in the future. We dispense any such claims for misuse of any products or professional training provided. We do NOT authorize on completion of our courses for you to become an Educator for The Secret Brow Club Ltd techniques. You may NOT imitate or copy any of our training materials and techniques and any unauthorized copying or rebranding of any of The Secret Brow Club Ltd training manuals is strictly prohibited and breaches the terms of our copyright.
By enrolling onto any of our courses you understand that legal action may be taken if these terms are broken.